Packetly turns chargebacks into airtight, win-ready evidence packets — narrative, proof, timeline, all stamped and submission-ready. Built so you stop bleeding revenue to fraudsters.
Reason code · fraudulent
Each lost chargeback costs you the order, the goods, the fees — and a $15–25 dispute fee on top. Drag the slider. See the damage.
* assumes packets lift win rate by 45 pts on disputed orders
From "we got a chargeback" to "submitted to Stripe" — without the spreadsheet panic.
Drop in your Stripe restricted key. Packetly mirrors your live disputes — no manual entry.
Reason code, narrative, evidence checklist, win probability — all pre-filled. You just confirm.
One click sends a stamped, formatted packet to Stripe. Watch the status until you win.
Packetly's AI doesn't write fluffy emails. It reads the dispute, picks the right reason-code defense, drafts the narrative, and tells you exactly what evidence is missing.
Tells you which evidence wins THIS specific reason code. Different rules for "fraudulent" vs "product not received."
Drafts a clear, factual rebuttal in your voice. Edit or accept. No AI-cringe.
Scans your uploads and flags exactly what is missing — before you submit.
Real-time score updates as you add evidence. Know what you are walking into.
Drop screenshots and PDFs — Packetly extracts the dates, totals and signatures.
Sometimes the cheapest win is a polite reply. Packetly drafts that too.
"We were losing about $11k a month to chargebacks. After two weeks on Packetly we won back six disputes in a row. It's the only tool I've ever bought that paid for itself before the trial ended."
Your first packet is free. Plans start at $49 — less than the fee on a single lost chargeback.
Packetly does not guarantee outcomes — but a complete, structured packet wins disputes Stripe can actually rule on. Empty rebuttals lose by default.
You only share a restricted key (rk_…). Packetly never sees your secret key, never moves money, and never reads customer payment data.
No. If you can paste a key and click Upload, you can run Packetly.
Anything that settles via Stripe works today. Native integrations for Shopify Payments, PayPal and Adyen are on the roadmap.
Yes. Monthly, no contracts. Your packets stay accessible for 90 days after cancellation.
Drop in your first chargeback. We'll build the packet in under five minutes. If it doesn't impress you, walk away — the packet is yours to keep.
No card. No nonsense. Cancel in one click.