Most "chargeback tools" are dressed-up spreadsheets. Packetly is a defense workflow — built around how Stripe and the card networks actually rule on disputes.
| Capability | Spreadsheets | Stripe templates | Generic SaaS | Packetly |
|---|---|---|---|---|
| Reason-code-aware narrative | ✗ | partial | partial | ✓ |
| Pulls live disputes from Stripe | ✗ | ✗ | some | ✓ |
| AI evidence gap detection | ✗ | ✗ | ✗ | ✓ |
| Win-probability scoring | ✗ | ✗ | ✗ | ✓ |
| One-click PDF + ZIP export | manual | ✗ | ✓ | ✓ |
| Time to first packet | ~2 hrs | ~45 min | ~30 min | < 5 min |
| Pricing | free, costs you wins | free, manual | $200+/mo | $49/mo |
We studied thousands of dispute outcomes to know exactly what Stripe wants on each reason code.
You add facts and files. Packetly orders, formats and stamps them like a defense attorney.
Drafts, checks, scores. Never sends. You stay in control of every word.
Stripe today, Shopify Payments and PayPal next. Your data follows you.
Median packet build is under 5 minutes. If your first one isn't worth your time, walk away.
Every packet is a downloadable PDF + ZIP. Yours forever, even after you cancel.